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Terms of Service

My Corporate Radio

Version 1.3 — in force from 6 October 2026.

Informational translation. This is an English translation provided for convenience. The official, legally binding version is the Italian one, available here. In case of any discrepancy or interpretation doubt, the Italian version prevails.

Art. 1 — Definitions

For the purposes of these Terms and Conditions:

  • "Provider": My Corporate Radio S.r.l., with registered office in Viale Giorgio Ribotta 11, Rome (Italy), represented by its legal representative Emanuele Carocci — Certified Email (PEC): mycorporateradio@ionospec.it — Italian Tax Code and VAT: 18631961002.
  • "Customer": the individual or legal entity who subscribes to a service plan through the Provider's online platform.
  • "Service": the My Corporate Radio service as described in Art. 2.
  • "Platform": the software, dashboard, player and technical infrastructure made available by the Provider to deliver the Service.
  • "Customer Content": all audio files, voice messages, texts and any other material uploaded by the Customer to the Platform.

Art. 2 — Subject of the Service

2.1. The Provider grants the Customer access to and use of the My Corporate Radio service, consisting of:

  • professional audio streaming platform for in-venue music broadcasting;
  • content management system with a dedicated dashboard;
  • access to a directly-licensed music catalog, composed of works that, under the current regulatory and contractual framework, are not administered by collective management organizations (SIAE, SCF, LEA);
  • AI-powered voice generation for announcements and custom messages;
  • integrated audio player for web and devices;
  • technical support according to the subscribed plan.

2.2. The Service is intended exclusively for broadcasting within the Customer's own venues. Reselling, public retransmission online or redistribution to third parties without the Provider's prior written authorization is prohibited.

2.3. In the event of a violation of the prohibition set out in section 2.2 by the Customer, the Provider may apply a penalty of EUR 500 per day of violation, up to a maximum of EUR 10,000.

2.4. In the event of a violation of the prohibition set out in section 2.2, the Provider may also terminate this agreement automatically pursuant to Article 1456 of the Italian Civil Code (express termination clause), by notice sent via Certified Email (PEC), without prejudice to compensation for all direct and indirect damages caused by the Customer's conduct.

Art. 3 — Service Plan and Fees

3.1. The Customer subscribes to the service plan and the fees indicated on the checkout page at the time of purchase. The summary of the subscribed plan, including name, fee and payment frequency, is confirmed to the Customer by email upon completion of the purchase.

3.2. The Provider operates under the ordinary VAT regime. Fees for subscription plans purchased online include VAT, applied at the legal rate and shown separately on the invoice. For contracts with fees agreed through commercial negotiation, the fee is stated net of VAT, which is applied on the invoice at the legal rate where due.

Art. 4 — Duration, Renewal and Termination

4.1. Subscription plans purchased online have a monthly duration and renew automatically from month to month, unless cancelled by the Customer under point 4.2.

4.2. The Customer may cancel an online subscription at any time, without any penalty, from the "Manage subscription" option in the player or by writing to support@mycorporateradio.com. Cancellation takes effect at the end of the month already paid, until which the Service remains active. No refunds are provided for partial periods already billed.

4.3. For contracts with fees agreed through commercial negotiation, the duration, any renewal and the termination conditions are those stated in the proposal accepted by the Customer, which prevail over points 4.1 and 4.2. Unless the proposal expressly states otherwise, such contracts do not renew automatically and carry no termination penalty.

Art. 5 — Payment Methods

5.1. Payment of the fee is made via the payment methods accepted by the platform at the time of purchase (credit or debit card and, where available, SEPA direct debit). For contracts with fees agreed through commercial negotiation, payment may also be made by bank transfer.

5.2. For auto-renewing plans, the Customer authorizes recurring charges on the payment method provided at the time of purchase. The Customer is responsible for keeping the payment method valid and up to date.

5.3. In case of failed payment or unsuccessful charge, the Provider will send a reminder to the Customer. If payment is not settled within 7 days of the reminder, the Provider reserves the right to suspend the Service until settlement.

5.4. For contracts with fees agreed through commercial negotiation, payment is due according to the terms and due dates stated in the accepted proposal and in the related invoice.

5.5. Payments are processed through Stripe, Inc. The Provider does not collect or store the Customer's credit card data, which is handled directly by Stripe in compliance with PCI-DSS standards.

Art. 6 — Warranties and Limitations

6.1. The Provider guarantees a Service uptime of 99.5% on a monthly basis, except for scheduled maintenance announced at least 48 hours in advance via email or dashboard.

6.2. Trial period: where provided by the plan, the Customer may use the Service free of charge for the trial period stated on the activation page, without providing any payment method. At the end of the trial the Service is suspended unless the Customer chooses to activate the subscription; no charge is made automatically. The free trial replaces any form of refund: once the first payment has been made, no refunds are provided, except as set out in points 6.3, 7.6 and 12.

6.3. If the Service ceases to function for reasons attributable to the Provider for a period exceeding 48 consecutive hours, the Customer shall be entitled to a refund of a portion of the fee proportional to the duration of the disruption, calculated as follows: annual fee divided by 365, multiplied by the number of days of disruption.

6.4. The Provider is not required to provide any refund or compensation if the disruption derives from causes not attributable to the Provider (force majeure, unforeseeable events) or if it is attributable to the Customer's conduct, including connectivity, hardware or network issues on the Customer's side.

6.5. The Provider shall not be held liable for damages caused by the Customer to third parties as a result of improper use of the Platform. The Customer undertakes to indemnify the Provider from any liability directly or indirectly connected to the creation of Customer Content uploaded to the Platform.

Art. 7 — Intellectual Property and Content

7.1. The Provider retains all intellectual property rights over the software, music catalog, technology, trademarks and materials of the Platform. The Customer is granted a limited, non-exclusive, non-transferable and non-sublicensable license to use, valid exclusively for the duration of the contract and for the purposes provided by the subscribed plan.

7.2. Upon termination of the contract, for any reason, the Customer may no longer use the Provider's software and Platform. Customer Content on the Platform will be deleted within 30 days of the termination of the contractual relationship.

7.3. The Customer is responsible for all Customer Content uploaded to the Platform, including audio files, voice messages and any other material. The Customer warrants to possess the necessary rights for the use of such content and undertakes to indemnify the Provider from any claim, sanction, damage or cost arising from violations of third-party rights, including but not limited to: copyright, related rights (SIAE, SCF, other collecting societies), trademark rights, advertising and commercial communications regulations.

7.4. Voice messages generated through the AI functionality of the Platform remain the property of the Customer. The Provider is not responsible for the content of messages created by the Customer.

7.5. The Provider guarantees the compliance of the music catalog based on the policies of technology partners and the regulatory framework applicable to artificial intelligence (AI Act, EU Regulation 2024/1689), as implemented by Italian law (Law 132/2025). The Customer, who declares to be aware of the current regulations on the use of AI, accepts that any retroactive changes in the terms of use of AI technology providers or unforeseeable legislative developments may result in modifications to the catalog or adjustments to the license terms, without this constituting a breach by the Provider.

7.6. The Provider shall notify the Customer by email of any change under point 7.5 at least 30 days in advance, unless the change is imposed by a measure or law with a shorter effective date. Within that period the Customer may withdraw without penalty and receive a refund of the portion of the fee already paid and not used.

Art. 8 — Processing of Personal Data

8.1. The Provider acts as data controller of the Customer's personal data pursuant to EU Regulation 2016/679 (GDPR).

8.2. The Customer declares to have read and to accept the Provider's Privacy Policy.

8.3. The Customer, having received the information set out in Art. 13 of the GDPR, consents to the processing of their personal data for the purposes related to the execution of this contract and for compliance with legal obligations.

8.4. Data will be processed by electronic and manual means in compliance with current regulations and will not be shared with third parties, except for legal obligations.

8.5. The Customer has the right to access their data, to request rectification, update, deletion or restriction of processing, as well as to object to processing as provided by Articles 15-22 of the GDPR, by contacting the Provider at support@mycorporateradio.com.

8.6. The Customer is responsible for the processing of data of third parties that may be included in Customer Content. The Provider shall not be held liable in any way for the insertion of such data. The Customer agrees to indemnify the Provider from any liability connected to or deriving from the insertion of such data into the Platform.

8.7. The Provider may remove Customer Content uploaded to the Platform that is manifestly harmful to third-party rights or contrary to applicable law, informing the Customer of the removal and the reason for it.

Art. 9 — Express Termination Clause

9.1. Pursuant to and for the effects of Article 1456 of the Italian Civil Code (express termination clause), the Provider may automatically terminate this contract by notice sent via Certified Email (PEC) upon the occurrence of any of the following circumstances:

  • missed or partial payment of the fee not settled within 7 days of the reminder;
  • violation of the prohibition on resale, retransmission or redistribution set out in Art. 2.2;
  • use of the Platform in violation of Italian or European regulations, whether criminal or civil;
  • creation or distribution of content contrary to the law or harmful to the dignity of others.

9.2. If any of the above circumstances occur, the Provider will retain what has been paid by the Customer up to that point as a penalty and may take legal action to claim additional damages.

Art. 10 — Communications

All communications relating to these Terms and Conditions must be made in writing via Certified Email (PEC) to the indicated addresses, or via regular email to support@mycorporateradio.com for operational communications of a non-legal nature. Withdrawal and termination notices relating to contracts with fees agreed through commercial negotiation must be sent via Certified Email (PEC); cancellation of online subscriptions follows point 4.2.

Art. 11 — Jurisdiction and Applicable Law

11.1. For any dispute arising from these Terms and Conditions, the Court of Rome (Italy) shall have exclusive jurisdiction, to the express exclusion of any other court. If the Customer is a consumer, the court of the Customer's place of residence or domicile shall have exclusive jurisdiction.

11.2. These Terms and Conditions are governed by Italian law. For anything not expressly regulated, reference is made to applicable regulations.

Art. 12 — Consumer Right of Withdrawal

12.1. This article applies exclusively to Customers who purchase the Service as private consumers within the meaning of Art. 3, paragraph 1, letter (a) of Italian Legislative Decree 206/2005 (Consumer Code) and not as professionals or businesses.

12.2. The Consumer Customer acknowledges that the Service consists of the supply of digital streaming content delivered immediately upon completion of the purchase. Pursuant to Art. 59, paragraph 1, letter (o) of Italian Legislative Decree 206/2005, the Consumer Customer who consents to the immediate execution of the Service expressly waives the 14-day right of withdrawal provided by Art. 52 of the same decree.

12.3. This waiver is collected through a specific express consent declaration during the online purchase procedure. Without such consent, the Service cannot be activated immediately.

12.4. The penalty under Art. 2.3 and the retention as a penalty under Art. 9.2 do not apply to Consumer Customers; the Provider's right to compensation for damage actually proven remains unaffected.

Art. 13 — Acceptance and Unfair Terms

13.1. The purchase of the Service through the Provider's online platform implies the full acceptance of these Terms and Conditions by the Customer, expressed through a specific declaration of review and acceptance during the checkout procedure.

13.2. Pursuant to and for the effects of Articles 1341 and 1342 of the Italian Civil Code, the Customer, having read the clauses in full, declares to know, approve and specifically accept the clauses contained in the following articles:

  • Art. 2.3 and 2.4 (penalties for violation of the retransmission prohibition)
  • Art. 4.1 (automatic monthly renewal)
  • Art. 6.4 and 6.5 (limitation of Provider's liability)
  • Art. 9 (express termination clause)
  • Art. 11 (exclusive jurisdiction)

This specific approval is collected through a separate and distinct declaration during the online purchase procedure.

Art. 14 — Online Acceptance and Proof of Contract

14.1. This contract is concluded electronically. Acceptance occurs through the online checkout procedure set up by the Provider, which provides:

  • (a) the declaration of review and full acceptance of these Terms and Conditions and the Privacy Policy;
  • (b) the distinct and specific declaration of approval of the unfair terms listed in Art. 13.2;
  • (c) for Consumer Customers only: the declaration of consent to the immediate execution of the Service and the simultaneous waiver of the right of withdrawal referred to in Art. 12.

14.2. The Provider's information system records and retains, for each acceptance: date, time, IP address, Customer's email address, device user agent, version of the accepted document. These records constitute proof of acceptance pursuant to Art. 2712 of the Italian Civil Code.

14.3. Upon completion of the purchase, the Customer receives by email the order confirmation with reference to the Terms and Conditions in the accepted version.

Version 1.3 · © My Corporate Radio S.r.l. · Viale Giorgio Ribotta 11, 00144 Rome, Italy
VAT/Tax ID IT18631961002 · Rome Companies Register, REA RM-1796880